Linking ETA application to GCkey
Printed From: Canada Immigration and Visa Discussion Forum
Category: Canada Visa / Temporary Entry Topics
Forum Name: Visit Visa
Forum Description:
URL: https://secure.immigration.ca/forum/forum_posts.asp?TID=28189
Printed Date: 03 Jun 2024 at 6:52pm
Topic: Linking ETA application to GCkey
Posted By: Kramvi52
Subject: Linking ETA application to GCkey
Date Posted: 22 Oct 2017 at 9:25am
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I applied for the ETA since I hold a New Zealand passport. When I applied, I was asked if I was refused a visa so I checked yes since I was refused a visa when I held an Indian passport. I received an automated email from CIC saying that I should link my application to the GC key and submit the required documents. However every time I try to link the both, I get a message that the application details I am entering do not match any application. I know this is an error in the system. I have been trying every day to link the two but in vain. I was wondering if I applied for another ETA and this time instead of checking a yes to the same question, I could check a no. Not sure if this would automatically direct the system to create a more favorable response. Where the comments are required, I could write that I haven't been refused a visa under the current passport but only under the previous one. This way I would be telling the truth and at the same time also avoiding the automatic glitch in the system. Any advice? ------------- Kramvi52 |
Replies:
Posted By: colin
Date Posted: 28 Oct 2017 at 11:54pm
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You should answer "yes" to the visa denial question, stating "no" would be misrepresentation. You are having difficulties linking your ETA because the details were probably entered wrongly by the officer. At the moment, you can: 1- Send your additional documents and request via Case specific enquiry using this link: https://secure.cic.gc.ca/enquiries-renseignements/canada-case-cas-eng.aspx?AspxAutoDetectCookieSupport=1" rel="nofollow - https://secure.cic.gc.ca/enquiries-renseignements/canada-case-cas-eng.aspx?AspxAutoDetectCookieSupport=1 2- Call CIC using the number for your country of residence through this link: https://www.canada.ca/en/contact/international.html" rel="nofollow - https://www.canada.ca/en/contact/international.html 3- On your GC Key account, submit a technical difficulty request with screen shots explaining the situation. ------------- Colin Singer, Canada Immigration Lawyer & Managing Partner, http://www.immigration.ca" rel="nofollow - immigration.ca 
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Posted By: Kramvi52
Date Posted: 01 Nov 2017 at 5:29pm
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Thanks Colin for your advice. I was able to link the application to my GCkey. I saw the documents and submitted them. Within a couple of hours, I got an email saying my ETA was approved. By the way it seems that the documents and my purpose of visit were not read. They were quick to send me the approval. For all I know it could have been automated and that no live person actually read it. Do they retain these in the system and match them to the people's statements when they arrive? ------------- Kramvi52 |