application received on sep 24. still no ecas

I would wait until the end of January. I do not think they always open applications in the order they have received them. I am pretty sure the holidays will also cause some delay. 

While I am reluctant to disagree with an overt suggestion or request from a call centre agent, frankly I find the request to submit the application again to be strange, at the least, particularly given the timeline, even acknowledging that another call centre agent apparently said something similar last week. That said, I would be hesitant to attempt reading too much into this. It could mean that there are simply too many thousands of applicants who do not follow the instructions (see the guide and CIC website for instructions about when to contact CIC) and the call centre is beseiged by calls from applicants overly-anxious about what stage their application is at.

There is no detriment to waiting. This is a long process, and patience tends to be one of the necessary qualifications for citizenship now.

BTW: unless you already had some personal knowledge why your application was at risk for being misdirected, there was no reason to keep calling the call centre anxiously, particularly when you have the courier confirmation of delivery.

Sure, things do get lost. Rarely. Generally, however, that is not something there is any reason to worry about.     

Again, there should be no detriment to waiting. And I agree with edmonton2011, waiting until the end of January seems like an appropriate time to wait before calling again if nothing shows up still in eCas or your mailbox.

Nordicgirl wrote: drakeferna wrote: My degree was earned in the USA, where English is the de facto official language.   USA does not have a national official language...

drakeferna wrote: I don't believe there is anything in my application that may trigger the processing centre to return it. Fine, I used my university degree as the proof of language ability. My degree was earned in the USA, where English is the de facto official language.

Foremost: frankly, there is NOTHING to be gained by the telephone calls to the call centre at this stage.

There is really nothing to do but WAIT until you see your case in eCas, you get the application returned to you, or it gets to be the end of January and you still do not see any status in eCas or returned application in the mailbox.

There are only three possibilities:

-- the application is opened, or will be opened, and will be "in "process"

-- the application is being returned to you (which can be for various reasons, most typical ones being incompleteness or deemed ineligible due to not meeting the basic residence requirement, sometimes it is because the applicant failed to include the receipt of fees paid, among other things)

-- the application is lost/misdirected

But there is nothing to do in the meantime but wait. Calls to the call centre are of no avail at this stage. There is nothing to do but wait to see if your case shows up in eCas in the next six or eight weeks, or you get an envelope with your application in your mailbox, or February comes around and it is time to dig some more and make decisions. Regardless of which thing it is, there is really no option but to wait in the meantime.

I cannot explain why two call centre representatives would suggest sending in another application. Does not make sense to me, not before you got the original one back (so you can ascertain what CIC sees as the problem and address it). But, frankly, making these calls to the call centre at this stage do not make sense either.

Odds are it is not lost. Thus, odds are that you will be seeing your case in eCas soon or you will get the original application returned to you in the mail (this is probably the longer-taking event).