Changing Home Address on CIC Website

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Hi there, has anyone ever been able to successfully change their address online?  I did this over 2 months ago once my application was "received" and it was not updated.  Then I tried a second time a few weeks ago, and again still no update.  I really don't want to bother them with a phone call when I am supopsed to be be able to do this online.  Anyone else have troubles with this web feature?

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MrGrinch Members Profile Send Private Message Find Members Posts Add to Buddy List Junior Member Joined: 30 Sep 2010 Status: Offline Points: 30	Post Options Post Reply Quote MrGrinch Report Post Thanks(0) Quote Reply Topic: Changing Home Address on CIC Website Posted: 13 Dec 2010 at 12:21pm
	Hi there, has anyone ever been able to successfully change their address online? I did this over 2 months ago once my application was "received" and it was not updated. Then I tried a second time a few weeks ago, and again still no update. I really don't want to bother them with a phone call when I am supopsed to be be able to do this online. Anyone else have troubles with this web feature?

nanipanjakadi Members Profile Send Private Message Find Members Posts Add to Buddy List Junior Member Joined: 13 Sep 2010 Status: Offline Points: 47	Post Options Post Reply Quote nanipanjakadi Report Post Thanks(0) Quote Reply Posted: 13 Dec 2010 at 1:25pm
	I called CIC to update my address and while talking to her she said updating address on website is not working properly itseems. She suggested me to tell her new address instead that will be much fast.

Dio Members Profile Send Private Message Find Members Posts Add to Buddy List Junior Member Joined: 15 Aug 2010 Status: Offline Points: 61	Post Options Post Reply Quote Dio Report Post Thanks(0) Quote Reply Posted: 13 Dec 2010 at 5:14pm
	I also called CIC for my address change. It went really fast, and I had the updated address on e-case a few days later. Just simply call them, it is the safest and fastest method.

albela Members Profile Send Private Message Find Members Posts Add to Buddy List Average Member Joined: 18 Jan 2010 Status: Offline Points: 165	Post Options Post Reply Quote albela Report Post Thanks(0) Quote Reply Posted: 14 Dec 2010 at 12:24am
	You are supposed to change your address in their system right away, you shouldn't have waited for two months if it was not getting updated through e-cas! Call them right now and then call them again after three days to confirm every single thing including postal code! Please don't take any chances!

MrGrinch Members Profile Send Private Message Find Members Posts Add to Buddy List Junior Member Joined: 30 Sep 2010 Status: Offline Points: 30	Post Options Post Reply Quote MrGrinch Report Post Thanks(0) Quote Reply Posted: 14 Dec 2010 at 8:53am
	I did change it in the system right away, in fact the same day my ecas was opened. Would have done it sooner, but since it takes them over 5 months to open the file there's not much I could do. The online system also advises that it takes some time to update (2 weeks I think) so I needed to give them some time to make the change. If the system is broken then why not remove it rather than leaving applicants with false impressions that their information has been updated.

nexus Members Profile Send Private Message Find Members Posts Add to Buddy List Junior Member Joined: 10 Nov 2010 Status: Offline Points: 13	Post Options Post Reply Quote nexus Report Post Thanks(0) Quote Reply Posted: 14 Dec 2010 at 9:23pm
	Hey MrGrinch, when you update your address on ecas, your address is updated on the CIC side instantly. When I did mine, ECAS only showed the new address a month later but when I called CIC to verify, they had my new address on file and this is what they told me

MrGrinch Members Profile Send Private Message Find Members Posts Add to Buddy List Junior Member Joined: 30 Sep 2010 Status: Offline Points: 30	Post Options Post Reply Quote MrGrinch Report Post Thanks(0) Quote Reply Posted: 19 Dec 2010 at 3:58pm
	Just an update on this in case others are trying to change their address on the website. I phoned the telephone # instead to try to update that way. When service rep checked the system it had already been updated. So I guess the website works, but it just takes lengthy time (6+ weeks) for it to update.