Didn't receive letter acknowledging receipt

You don't normally need a letter, it's just a notice. It has a case number, but usually you won't need it either (you can inquire for it through a call centre anyway).

I would verify if your home/mailing address on file is correct though.

talion wrote: We submitted our application and after repeatedly checking online spotted confirmation that the application was received on Sept. 17th and that the application was "in process" as of November 25th. The initial confirmation online states that they sent a letter confirming receipt of the application on Sept. 17th, along with the Discover Canada book. We already have copies of the book and don't care about this. Since I already know they are processing the application I don't really care about not receiving the confirmation letter either, except that I'm wondering whether this letter will ever need to be presented later, in which case I will call them up and try to arrange for them to send another copy. Can anyone comment on this?

CIC is still erroneously giving applicants the date the application was received as the date the letter confirming receipt was sent. Simply is not true. And, yes, this contributes to confusion and frustration.

Moreover, as of the date the application is actually put "in process," it appears that CIC does not physically mail the letter acknowledging receipt or the booklet for weeks beyond that.

Many report getting these in the mail approximately a month after the application's "in process" date. And that was my experience just a couple months ago, it was more than a month later that I finally received these things in the mail. And yes, this will lead someone who is not familiar with this CIC deception (not deliberate, but bureaucratic stupidity to blame I assume) to worry that somehow CIC does not have the address right.

Given the season, the mail during December is particularly slow in Canada, so it may be even a little longer for your letter to arrive.

And no, you do not need these things but it is always a good idea to keep a complete file of the process (including copies of everything the applicant has sent to CIC).

Please keep us posted, since you are not alone among applicants who naturally have questions when so early in the process things are delayed, CIC's information is already inaccurate, and it helps if as a collective group we have a clue about how CIC is in practice doing these things.

Must say: I find it to be very disconcerting that CIC is still reporting that they mailed a communication months earlier than they actually did.